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Customer Quotes

If we have 99% [market] share of Ford Company, the question to us is ‘How do we improve the customer satisfaction in order to get that additional 1% share? Picture Quote #1

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! Picture Quote #1

I think I’ve done a good job in the industry from the standpoint of employee morale and customer satisfaction, and as an innovative thinker in tech Picture Quote #1

Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally Picture Quote #1

Customer service teams at many companies have already embraced social media, often out of necessity Picture Quote #1

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different Picture Quote #1

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That’s a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers Picture Quote #1

Americans hate their cable companies - for bumbling installers, on-again-off-again transmissions, peculiar channel selections, and indifferent customer service. The only thing cable subscribers hate more than the cable company is not being able to get what it delivers: multichannel selection and good reception Picture Quote #1

Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to make and ship everything, package it, and provide customer service. All the designer has to do is submit art and keep doing what they love doing Picture Quote #1

Help! The customer service representative doesn’t understand my problem Picture Quote #1

Death is my exit strategy. I’ll be doing significant customer service only as long as I live Picture Quote #1

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service Picture Quote #1

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I don’t like customer service, because I don’t believe the customer should have to pay and help out too Picture Quote #1

This customer service person doesn’t understand that this bill was paid and I am not going to pay it again Picture Quote #1

If you get into a customer service fight with a hooker, even if you’re in the right, you’re in the wrong Picture Quote #1

Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good Picture Quote #1

Dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release Picture Quote #1

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer Picture Quote #1

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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light Picture Quote #1

For a long time I was looking for my perfect equilibrium, my mojo. And now I think I’m getting there: I’ve found my customer, my silhouette, my cut Picture Quote #1

Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them Picture Quote #1

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution Picture Quote #1

It doesn’t matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative ‘share of customer value’ in the final product or solution, and its cost of producing that value Picture Quote #1

I don’t think value to the customer is achieved at the expense of employees’ welfare Picture Quote #1

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What you can do is ask: ‘What is the value to the customer? What are they willing to pay for?’ Then, deliver great products and services Picture Quote #1

Value is created for the customer, and that allows our suppliers, agents and staff that work with Sany to obtain success Picture Quote #1

My friends and the people I know understand that I’m going to ask them what they’re doing, how they’re dating, who they’re dating, where they’re going and what they’re doing. I’m constantly asking those questions and making sure I’m in touch with the customer Picture Quote #1

Those who die with their music still on their tongues unsung are trying to say God had made a deal with the wrong customer like me Picture Quote #1

New media is ... an amazing form of direct marketing in that you really get a sense of who your customer is, and you also get to know those people who may not be your customers yet but are aspirational and are hoping to be Picture Quote #1

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours Picture Quote #1

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Friendship Quotes

Motivational Quotes

Inspirational Quotes

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Text Quotes

If we have 99% [market] share of Ford Company, the question to us is ‘How do we improve the customer satisfaction in order to get that additional 1% share? (Customer Quotes) I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! (Customer Quotes) I think I’ve done a good job in the industry from the standpoint of employee morale and customer satisfaction, and as an innovative thinker in tech. (Customer Quotes) Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally. (Customer Quotes) Customer service teams at many companies have already embraced social media, often out of necessity. (Customer Quotes) The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different. (Customer Quotes) That’s a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers. (Customer Quotes) Americans hate their cable companies - for bumbling installers, on-again-off-again transmissions, peculiar channel selections, and indifferent customer service. The only thing cable subscribers hate more than the cable company is not being able to get what it delivers: multichannel selection and good reception. (Customer Quotes) Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to make and ship everything, package it, and provide customer service. All the designer has to do is submit art and keep doing what they love doing. (Customer Quotes) Help! The customer service representative doesn’t understand my problem. (Customer Quotes) Death is my exit strategy. I’ll be doing significant customer service only as long as I live. (Customer Quotes) No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service. (Customer Quotes) I don’t like customer service, because I don’t believe the customer should have to pay and help out too. (Customer Quotes) This customer service person doesn’t understand that this bill was paid and I am not going to pay it again. (Customer Quotes) If you get into a customer service fight with a hooker, even if you’re in the right, you’re in the wrong. (Customer Quotes) Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good. (Customer Quotes) Dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release. (Customer Quotes) What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer. (Customer Quotes) Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light. (Customer Quotes) For a long time I was looking for my perfect equilibrium, my mojo. And now I think I’m getting there: I’ve found my customer, my silhouette, my cut. (Customer Quotes) Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. (Customer Quotes) Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution. (Customer Quotes) It doesn’t matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative ‘share of customer value’ in the final product or solution, and its cost of producing that value. (Customer Quotes) I don’t think value to the customer is achieved at the expense of employees’ welfare (Customer Quotes) What you can do is ask: ‘What is the value to the customer? What are they willing to pay for?’ Then, deliver great products and services. (Customer Quotes) Value is created for the customer, and that allows our suppliers, agents and staff that work with Sany to obtain success. (Customer Quotes) My friends and the people I know understand that I’m going to ask them what they’re doing, how they’re dating, who they’re dating, where they’re going and what they’re doing. I’m constantly asking those questions and making sure I’m in touch with the customer. (Customer Quotes) Those who die with their music still on their tongues unsung are trying to say God had made a deal with the wrong customer like me (Customer Quotes) New media is ... an amazing form of direct marketing in that you really get a sense of who your customer is, and you also get to know those people who may not be your customers yet but are aspirational and are hoping to be. (Customer Quotes) If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. (Customer Quotes)

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