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Customer Quotes

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Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.  (Customer Quotes) Building positive customer experiences will help create passionate customers who will spread your message on their behalf - almost like an evangelist.  (Customer Quotes) We’ve been delivering cloud-based services for over a decade, with more than 30 million Intuit customers using offerings across a variety of desktop and mobile devices. The benefits are clear: online experiences are simply better for customer.  (Customer Quotes) Once, Naseeruddin Shah told me that the wafer shop was the best acting school that I could have attended. And I completely agree. I observed every customer very minutely and picked up some quirk or the other. Later, I used those experiences while playing different characters.  (Customer Quotes) If you understand cause and effect, it brings about a set of insights that leads you to a very different place. The knowledge will persuade you that the market isn’t organized by customer category or by product category. If you understand the job that consumers need to complete, you can articulate all of the experiences in that job.  (Customer Quotes) What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.  (Customer Quotes) Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.  (Customer Quotes) We need to reengineer companies to focus on figuring out who the customer is, what’s the market and what kind of product you should build.  (Customer Quotes) Each brand leader is focused on ensuring that the brand relationship with its customer is strong and differentiated. To accomplish this differentiation, we plan to offer her even more unique product and talk with her in new and exciting ways.  (Customer Quotes) The customer reaction to Dell going private has been a lot more positive than I would have ever imagined. Customers see it as - ‘You don’t have to be distracted. Now you can totally focus on your business.’ So they see it as a positive.  (Customer Quotes) I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).  (Customer Quotes) Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts.  (Customer Quotes) I think a lot of people overlook the importance of the menu as a marketing tool and a way of communicating to the customer what the ambition of their restaurant is. Not only the typeface and the design, but what is it printed on? Is it cheap-looking? Is it the right kind of paper for that restaurant?  (Customer Quotes) Think about it: if you were running a multi-million dollar company, and your database of customer information was stolen, would you want to tell your clients? No. Most companies did not until the laws required them to. It’s in the best interest of organisations - when they’re attacked and information is stolen - to tell nobody.  (Customer Quotes) By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.  (Customer Quotes) I remember my first job, when I was working in a retail store down there, growing up in Laurel, Mississippi. I was making, like, $2.15 an hour. And I was taught how to responsibly handle those customer interactions.  (Customer Quotes) You know the old adage that the customer’s always right? Well, I kind of think that the opposite is true. The customer is rarely right.  (Customer Quotes) Teaching is the rare profession where the customer isn’t always right and needs to be told so appropriately.  (Customer Quotes) Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and trust to inspire customer loyalty. Chinese brands score low on attributes such as sophisticated, desirable, innovative, friendly, and trustworthy.  (Customer Quotes) When you’re thinking about your next product or current product and wondering how to make it different so you don’t have competition, understand the job the customer needs to get done.  (Customer Quotes) Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders.  (Customer Quotes) Each customer has unique deployment needs, and as a result, CIOs value the flexibility that our hybrid cloud offerings provide.  (Customer Quotes) We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer’s needs.  (Customer Quotes) When we have a corporation, we must know what the customer wants, what the customers needs. Also, the politician must know what the people want, what the people need.  (Customer Quotes) An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill  (Customer Quotes) Value-first is a perception. If your customer does not perceive it as value, then it’s not very valuable.  (Customer Quotes) Perception is all there is. If the customer think he’s right, he’s right.  (Customer Quotes) Having your own store is one of the most immediate ways to connect with the customer, to really get to know her and develop a more intimate relationship.  (Customer Quotes) I’m an independent artist, but I do have a good business relationship with Lego, since I’m a unique customer. They’re aware of what I’m doing. A painter may not have a relationship with a paint maker, but there’s only one company that makes Lego.  (Customer Quotes) We’re improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before.  (Customer Quotes)
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