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Tony Hsieh Quotes

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Chase the vision, not the money, the money will end up following you  (Tony Hsieh Quotes) Problems are just mile markers. Each one we pass means we’ve gotten better  (Tony Hsieh Quotes) Get the culture right, and everything else just falls into place  (Tony Hsieh Quotes) Stop chasing the money and start chasing the passion  (Tony Hsieh Quotes) Learn by doing. Theory is nice, but nothing replaces actual experience  (Tony Hsieh Quotes) Whatever you are thinking, think bigger  (Tony Hsieh Quotes) A great brand is a story that never stops unfolding  (Tony Hsieh Quotes) Your culture is your brand  (Tony Hsieh Quotes) Help shape the stories that people are telling about you  (Tony Hsieh Quotes) The best businesses are really ones that can combine passion, profits, and purpose  (Tony Hsieh Quotes) Zappos is a customer service company that just happens to sell shoes  (Tony Hsieh Quotes) Envision, create, and believe in your own universe, and the universe will form around you  (Tony Hsieh Quotes) Things are never as bad or as good as they seem  (Tony Hsieh Quotes) Without conscious and deliberate effort, inertia always wins  (Tony Hsieh Quotes) Whatever you’re thinking, think bigger  (Tony Hsieh Quotes) The brand is just a lagging indicator of a company’s culture  (Tony Hsieh Quotes) Most companies are very quick to hire and slow to fire, when really it should be the other way around  (Tony Hsieh Quotes) Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny  (Tony Hsieh Quotes) Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees  (Tony Hsieh Quotes) For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments  (Tony Hsieh Quotes) I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine  (Tony Hsieh Quotes) Don’t play games that you don’t understand, even if you see lots of other people making money from them  (Tony Hsieh Quotes) Don’t be cocky. Don’t be flashy. There’s always someone better than you  (Tony Hsieh Quotes) Money alone isn’t enough to bring happiness... happiness is when you’re actually truly ok with losing everything you have  (Tony Hsieh Quotes) There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself  (Tony Hsieh Quotes) I’d rather spend money on things that improve the customer experience than on marketing  (Tony Hsieh Quotes) We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself  (Tony Hsieh Quotes) Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money  (Tony Hsieh Quotes) Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough  (Tony Hsieh Quotes) Launching a business is kind of like a motorboat: You can go very quickly and turn fast  (Tony Hsieh Quotes)
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