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Ron Kaufman Quotes

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Good customers want good quality service. Great customers want it even more  (Ron Kaufman Quotes) When a customer asks what no one else has ever asked, pay close attention  (Ron Kaufman Quotes) When the customer makes contact, he does not want a quote. He wants a commitment  (Ron Kaufman Quotes) Testimonials describe what has been, and are a promise of what is to come  (Ron Kaufman Quotes) The only way to go further than you’ve been is to take an extra step  (Ron Kaufman Quotes) Even a tiny step is one step closer to where you are going  (Ron Kaufman Quotes) Service is taking action to create value for someone else  (Ron Kaufman Quotes) If they’re going to remember the problem, make sure they remember it fondly  (Ron Kaufman Quotes) Selfless acts are a source of profound meaning for your self and your life  (Ron Kaufman Quotes) The first step to delighting your customers is being there when they need you  (Ron Kaufman Quotes) Be the exception to the rule. It’s the surest way to become exceptional  (Ron Kaufman Quotes) Convince people and you win their minds. Inspire people and you win their hearts  (Ron Kaufman Quotes) Passion isn’t always available. The committed get things done even without it  (Ron Kaufman Quotes) You cannot change what has already happened. You can always change the way you respond  (Ron Kaufman Quotes) When only a little can be done, doing it becomes the greatest you can do  (Ron Kaufman Quotes) You do more for yourself when you forget yourself  (Ron Kaufman Quotes) Always trust people and they may let you down. Always distrust people and you have let them down  (Ron Kaufman Quotes) Things that are obvious don’t need to be talked about. Things that are missing, do  (Ron Kaufman Quotes) Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them  (Ron Kaufman Quotes) You are the person who determines what you do. That’s a big responsibility. Make the most of it  (Ron Kaufman Quotes) If you haven’t given them your trust, you haven’t given them enough  (Ron Kaufman Quotes) If it’s not impossible, you may as well try. If it is impossible, at least you’ll find out why  (Ron Kaufman Quotes) How can you learn more? By admiring what you’ve done right? Or by studying what you’ve done wrong?  (Ron Kaufman Quotes) If you want to interest people, make them think. If you want to inspire people, make them feel  (Ron Kaufman Quotes) Are people being the least you expect of them, or the best they expect themselves to be?  (Ron Kaufman Quotes) It’s fine to wait for an appropriate time, but it’s inappropriate to wait forever  (Ron Kaufman Quotes) Promise too much and you’ll have plenty of room to fail. Promise little and you’ll have plenty of room to excel  (Ron Kaufman Quotes) The right measure is not how many customers you’ve got, but how closely you hold them  (Ron Kaufman Quotes) Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem  (Ron Kaufman Quotes) The true measure of what you put in, is what’s received on the other end  (Ron Kaufman Quotes)
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