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James Surowiecki Quotes

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Politically speaking, it’s always easier to shell out money for a disaster that has already happened, with clearly identifiable victims, than to invest money in protecting against something that may or may not happen in the future  (James Surowiecki Quotes) A general principle of good taxation is that similar jobs, and similar kinds of compensation, should be taxed the same way: otherwise, the government is effectively subsidizing some jobs over others  (James Surowiecki Quotes) If we want our regulators to do better, we have to embrace a simple idea: regulation isn’t an obstacle to thriving free markets; it’s a vital part of them  (James Surowiecki Quotes) In the auto industry, there’s one thing you can always count on: if a new environmental or safety rule is proposed, executives will prophesy disaster  (James Surowiecki Quotes) In the struggle between capital and labor, more often than not capital has won, because the real source of value for most companies has historically been the hard assets that they owned and controlled  (James Surowiecki Quotes) Medical tourism can be considered a kind of import: instead of the product coming to the consumer, as it does with cars or sneakers, the consumer is going to the product  (James Surowiecki Quotes) Of course, looking tough on inflation is part of any central banker’s job description: if investors believe that inflation is going to get out of control, you end up with higher interest rates and capital flight, and a vicious circle quickly ensues  (James Surowiecki Quotes) Political risk is hard to manage because so much comes down to the personal choices of policymakers, whether prime ministers or heads of central banks  (James Surowiecki Quotes) Publishers, naturally, loathe used books and have developed strategies to depress the secondhand market. They bring out new, even more expensive editions of popular textbooks every three to four years, in a classic cycle of planned obsolescence  (James Surowiecki Quotes) Punk rock has never really had much patience with musical virtuosity. Actually, it’d be more accurate to say that for most of its history, punk has been actively hostile to virtuosity  (James Surowiecki Quotes) Speculators get a bad rap. In the popular imagination they’re greedy, heedless, and amoral, adept at price manipulations and dirty tricks. In reality, they often play a key role in making markets run smoothly  (James Surowiecki Quotes) Technological innovation has dramatically lowered the cost of computing, making it possible for large numbers of consumers to own powerful new technologies at reasonably low prices  (James Surowiecki Quotes) The fundamental problem with banks is what it’s always been: they’re in the business of banking, and banking, whether plain vanilla or incredibly sophisticated, is inherently risky  (James Surowiecki Quotes) The reason advertising is governed by fear, after all, is that most agencies rely on just a few clients to bring in the lion’s share of their revenues  (James Surowiecki Quotes) You might think of consumption as a fairly passive activity, but buying new products and services is actually pretty risky, at least if you value your time and money  (James Surowiecki Quotes) It’s a familiar truism that at any one moment, financial markets are dominated by either fear or greed. But the healthiest markets are those that are animated by both fear and greed at the same time  (James Surowiecki Quotes) Paradoxically, the best way for a group to be smart is for each person in it to think and act as independently as possible  (James Surowiecki Quotes) One key to successful group decisions is getting people to pay much less attention to what everyone else is saying  (James Surowiecki Quotes) In part because individual judgement is not accurate enough or consistent enough, cognitive diversity is essential to good decision making  (James Surowiecki Quotes) The essence of procrastination lies in not doing what you think you should be doing, a mental contortion that surely accounts for the great psychic toll the habit takes on people. This is the perplexing thing about procrastination: although it seems to involve avoiding unpleasant tasks, indulging in it generally doesn’t make people happy  (James Surowiecki Quotes) Behavioral economists have shown that a sizable percentage of people are willing to pay real money to punish people who are taking from a common pot but not contributing to it. Just to insure that shirkers get what they deserve, we are prepared to make ourselves poorer  (James Surowiecki Quotes) Campaigns fail if they waste resources courting voters who are unpersuadable or already persuaded. Their most urgent task is to find and persuade the few voters who are genuinely undecided and the larger number who are favorably disposed but need a push to actually vote  (James Surowiecki Quotes) Critics of consumer capitalism like to think that consumers are manipulated and controlled by those who seek to sell them things, but for the most part it’s the other way around: companies must make what consumers want and deliver it at the lowest possible price  (James Surowiecki Quotes) Disasters redistribute money from taxpayers to construction workers, from insurance companies to homeowners, and even from those who once lived in the destroyed city to those who replace them. It’s remarkable that this redistribution can happen so smoothly and quickly, with devastated regions reinventing themselves in a matter of months  (James Surowiecki Quotes) For a crowd to be smart, the people in it need to be not only diverse in their perspectives but also, relatively speaking, independent of each other. In other words, you need people to be thinking for themselves, rather than following the lead of those around them  (James Surowiecki Quotes) I started in business journalism from the outside, so when I started writing about markets and business, I was struck by the fact that markets seemed to work well even though people are often irrational, lack good information and are not perfect in the way they think about decisions  (James Surowiecki Quotes) In a world where companies increasingly know about their business in real time, it makes no sense that public reporting mostly follows the old quarterly schedule. Companies sit on vital information until reporting day, at which point the market goes crazy  (James Surowiecki Quotes) On the simplest level, telecommuting makes it harder for people to have the kinds of informal interactions that are crucial to the way knowledge moves through an organization. The role that hallway chat plays in driving new ideas has become a cliche of business writing, but that doesn’t make it less true  (James Surowiecki Quotes) Groups are only smart when there is a balance between the information that everyone in the group shares and the information that each of the members of the group holds privately. It’s the combination of all those pieces of independent information, some of them right, some of the wrong, that keeps the group wise  (James Surowiecki Quotes) The fact that cognitive diversity matters does not mean that if you assemble a group of diverse but thoroughly uninformed people, their collective wisdom will be smarter than an expert’s. But if you can assemble a diverse group of people who possess varying degrees of knowledge and insight, you’re better off entrusting it with major decisions rather than leaving them in the hands of one or two people, no matter how smart those people are  (James Surowiecki Quotes)
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