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Customer Expectations Quotes

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Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want - and a little more  (Customer Expectations Quotes) People love to play expectations games, and that is always bad for collaboration internal to a team, with your manager, or externally with customers.  (Customer Expectations Quotes) Truly world-class firms are always examining their business processes and continuously seeking solutions to improve in key areas, such as lead time reduction, cost cutting, exceeding customer expectations, streamlining processes, shortening time to market for new products, and managing the global operation.  (Customer Expectations Quotes) Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.  (Customer Expectations Quotes) The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.  (Customer Expectations Quotes) Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.  (Customer Expectations Quotes) People who are constantly looking for the opportunity to do something new are also people who are not going to be helped by having job titles - job titles create expectations of specialization and focus which don’t map really well to creating the best possible experience for your customers.  (Customer Expectations Quotes) Only your customers can define quality, because it’s meeting your customers’ expectations the first time every time. Simply put, it’s performance to the standards of the customer.  (Customer Expectations Quotes) One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting  (Customer Expectations Quotes) Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image  (Customer Expectations Quotes)