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W Edwards Deming Quotes
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action (W Edwards Deming Quotes)
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside (W Edwards Deming Quotes)
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble (W Edwards Deming Quotes)
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place (W Edwards Deming Quotes)
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow (W Edwards Deming Quotes)
No one can measure the loss of business that may arise from a defective item that goes out to a customer (W Edwards Deming Quotes)
He that would run his company on visible figures alone will in time have neither company nor figures (W Edwards Deming Quotes)
Learning is not compulsory; it’s voluntary. Improvement is not compulsory; it’s voluntary. But to survive, we must learn (W Edwards Deming Quotes)
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs (W Edwards Deming Quotes)
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself (W Edwards Deming Quotes)
The aim of education should be to preserve and nurture the yearning for learning that a child is born with (W Edwards Deming Quotes)
The main difference between service and manufacturing is the service department doesn’t know that they have a product (W Edwards Deming Quotes)
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them (W Edwards Deming Quotes)
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake (W Edwards Deming Quotes)
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work (W Edwards Deming Quotes)
It is not enough to do your best; you must know what to do, and then do your best (W Edwards Deming Quotes)
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment (W Edwards Deming Quotes)
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change (W Edwards Deming Quotes)
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing? (W Edwards Deming Quotes)
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better (W Edwards Deming Quotes)
Part of America’s industrial problems is the aim of its corporate managers. Most American executives think they are in the business to make money, rather than products or service. The Japanese corporate credo, on the other hand, is that a company should become the world’s most efficient provider of whatever product and service it offers. Once it becomes the world leader and continues to offer good products, profits follow (W Edwards Deming Quotes)
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition (W Edwards Deming Quotes)
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company (W Edwards Deming Quotes)
He that would run his company on visible figures alone will in time have neither company nor figures. (W Edwards Deming Quotes)
In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster. (W Edwards Deming Quotes)
Quality’ means what will sell and do a customer some good - at least try to (W Edwards Deming Quotes)
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway. (W Edwards Deming Quotes)
There is no economy in having one operation produce a part and another separate the good ones from the bad ones. (W Edwards Deming Quotes)
The big problems are where people don’t realise they have one in the first place (W Edwards Deming Quotes)
If you wait for people to come to you, you’ll only get small problems. You must go and find them. The big problems are where people don’t realize they have one in the first place. (W Edwards Deming Quotes)