Courtesies cannot be borrowed like snow shovels; you must have some of your own

Courtesies cannot be borrowed like snow shovels; you must have some of your own

John Wanamaker was a prominent American merchant and religious leader who is often credited with revolutionizing the retail industry. He was known for his innovative marketing strategies and commitment to customer service. Wanamaker believed that courtesies were an essential part of doing business and that they could not be borrowed or faked.

In the context of John Wanamaker, the quote "Courtesies cannot be borrowed like snow shovels; you must have some of your own" takes on a deeper meaning. Wanamaker understood that true courtesies come from a genuine place of respect and consideration for others. He believed that in order to truly provide exceptional customer service, one must possess a genuine desire to help and serve others.

Wanamaker's commitment to courtesies extended beyond just his customers. He believed in treating his employees with respect and kindness, recognizing that happy and satisfied employees would in turn provide better service to customers. Wanamaker understood that true courtesies were not just about saying please and thank you, but about creating a culture of respect and appreciation within his business.

Wanamaker's belief in the importance of courtesies also extended to his personal life. He was known for his philanthropy and charitable work, demonstrating his belief in the importance of giving back to others. Wanamaker understood that true courtesies were not just about how you treat others in business, but about how you treat others in all aspects of life.